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C
智能客服知识引擎
Customer Service Knowledge Engine
LiveWeb / BackendDelivered
Grounded, traceable Q&A over a company's private knowledge base.
Overview
About this product
A RAG-based customer service system that connects to private document libraries for accurate answers, with 95%+ intent recognition accuracy and 100,000 conversation turns handled per day.
Highlights
Highlights
Retrieval-augmented answers over private company data
Stable at large-scale customer service volume