DuriPixie · 榴小仙

榴小仙技术支持

DuriPixie Support

遇到拍照、上传、记录、语言切换或账户删除问题,请发送邮件至support@atlaspaces.com。

For help with photos, uploads, records, language settings, or account deletion, emailsupport@atlaspaces.com.

联系我们时请提供 / What to include

  • App 版本、iPhone 型号与 iOS 版本 / App version, iPhone model, and iOS version
  • 问题发生的大致时间和操作步骤 / Approximate time and steps that led to the issue
  • 可选的页面截图;请先遮挡个人信息 / Optional screenshot with personal information hidden

请勿通过邮件发送密码、验证码或未遮挡的私人照片。Do not email passwords, verification codes, or unredacted private photos.

删除账户 / Delete account

打开 App 的“我的”页面,选择“删除账户及云端数据”,阅读提示后确认永久删除。

Open the Me screen, choose “Delete account and cloud data,” review the warning, and confirm permanent deletion.